Privacy Policy

1. Entity Identification & Scope

Omni Search Labs, LLC ("Omni Search Labs," "OSL," "we," "us," or "our") operates the website located at omnisearchlabs.com. We are a search strategy and web engineering studio based in East Providence, Rhode Island, serving business owners, corporate marketing teams, and regional institutions across Rhode Island, Southeastern Massachusetts, and the United States.

This Privacy Policy governs personal information collected through our public website, contact interfaces, consultation scheduling tools, and marketing channels.

Business-to-Business Limitation: This website and our services are designed exclusively for commercial business owners, corporate professionals, and enterprise decision-makers. We do not offer products or services to individual consumers for personal, family, or household purposes, and we do not knowingly collect information from individuals under the age of 18.

2. Separation of Public Website Data vs. Confidential Client Data

To ensure absolute transparency, we distinguish between two separate categories of information:

• Public Website Visitors: Information collected when you browse omnisearchlabs.com, read our articles, submit an inquiry form, or schedule a strategy chat. This data is governed directly by this Privacy Policy.
• Contracted Client Project Data: Confidential business records, website credentials, Google Search Console permissions, Google Analytics profiles, database access, and proprietary marketing assets provided to us during paid consulting engagements. All such data is governed exclusively by our formal client agreements, statements of work, and binding confidentiality obligations, not by this public website policy.

3. Information We Collect

We collect information in two ways: data you provide voluntarily and data collected automatically via technical protocols.

Information You Provide Directly

• Inquiry & Communication Data: Your name, business entity name, corporate email address, phone number, website domain, and specific details shared when submitting a form, emailing us, or calling our office.
• Consultation Scheduling Data: Contact details and preliminary operational notes submitted when booking a discovery session through our calendar interface.
• Transaction & Invoicing Records: Billing contacts, company tax identifiers, and physical business addresses. Commercial payments are processed through PCI-compliant third-party gateways. We never store credit card numbers or banking authentication credentials on our web servers.

Information Collected Automatically

• Technical & Network Identifiers: Internet Protocol (IP) addresses, browser variants, operating systems, device categories, screen resolutions, and language settings.
• Browsing & Interaction Data: Uniform Resource Locators (URLs) visited, interaction timestamps, referring sources, navigation pathways, scroll depths, and HTTP protocol header data.

4. How We Use Information

We process personal data strictly for legitimate commercial business purposes, including:

• Evaluating project scope and responding to commercial inquiries or phone calls.
• Executing contracted search optimization, technical infrastructure audits, and web design projects.
• Monitoring, securing, and optimizing the stability, speed, and technical integrity of our digital properties.
• Managing targeted business-to-business remarketing and measuring ad campaign efficiency.
• Complying with municipal, state, and federal tax, corporate, and statutory requirements.

5. Third-Party Service Providers & Technological Variance

We partner with trusted third-party service providers, cloud infrastructure vendors, and software systems to manage our operations. These entities process data solely under our instruction to perform defined business functions:

• Web Hosting & Content Management: Hosted via Squarespace infrastructure, utilizing verified content delivery networks.
• Analytics & Performance Auditing: Typical diagnostic tools include Google Analytics (GA4), Google Search Console, Bing Webmaster Tools, and technical diagnostic platforms such as Ahrefs or Screaming Frog.
• Business Advertising & Remarketing: Commercial networks including Google Ads and Microsoft Advertising.
• Communications & Workflow Scheduling: Calendly, professional email providers, and standard telecommunication networks.
• Billing & Merchant Processing: Stripe and FreshBooks for secure accounting and payment compliance.

Operational Flexibility & Stack Variance: The specific vendors, platforms, and third-party software tools identified above represent our standard operational baseline. As web engineering, search architecture, and security protocols advance, we reserve the right to modify, replace, add, or retire specific tools, plugins, CDNs, or sub-processors at any time for individual client projects or our overall operations. Technological variance across individual client engagements, customized content management systems, and specialized technical requirements is standard, expected, and customary.

6. Automated Indexing, AI Crawlers & Machine-Readable Data

Omni Search Labs engineers web assets for discoverability across traditional search engines, conversational answer engines, and generative artificial intelligence systems.

We publish machine-readable endpoints (such as sitemaps, structured schema data, and discovery files including llms.txt) to inform autonomous bots and search indexers about our public content. We do not permit automated bots, artificial intelligence retrieval agents, or scraping scripts to access private client portals, staging directories, or proprietary data assets.

7. Cookies, Tracking & Opt-Out Mechanisms

Our website uses cookies, local storage, and similar technologies to ensure core functionality, preserve theme preferences, analyze visitor traffic, and run targeted remarketing campaigns.

You can configure your browser to block all cookies or alert you when cookies are set. To opt out of interest-based and targeted advertising from participating networks, visit:

• Google Ad Preferences: Google Ads Settings
• Network Advertising Initiative: NAI Consumer Opt-Out
• Digital Advertising Alliance: DAA WebChoices Tool

8. Data Sharing, Sale & Targeted Advertising Disclosures

We do not sell personal data for monetary consideration. Omni Search Labs has never sold personal data and will not sell personal data.

Under modern privacy statutes, the deployment of third-party advertising cookies (such as Google Ads remarketing pixels) may be categorized as "sharing" or processing personal data for "targeted advertising." You have the absolute right to opt out of targeted ad processing at any time by utilizing the opt-out mechanisms in Section 7 or contacting us directly.

9. Consumer Rights (Rhode Island RIDTPA & State Privacy Laws)

Under the Rhode Island Data Transparency and Privacy Act (RIDTPA) and corresponding state consumer privacy laws, qualifying individuals hold defined statutory rights regarding their personal information:

• Right to Confirm & Access: You have the right to confirm whether we process your personal data and to obtain a copy of that data in a portable format.
• Right to Correct: You have the right to request correction of inaccurate personal records we maintain.
• Right to Delete: You have the right to request deletion of personal information provided by or collected about you, subject to statutory recordkeeping requirements.
• Right to Opt Out: You have the right to opt out of personal data processing for purposes of targeted advertising, data sales, or profiling that results in significant legal or commercial decisions.
• Right to Non-Discrimination: We will never alter pricing, diminish quality, or deny services to any individual who exercises statutory privacy rights.

To submit an authenticated request to exercise these rights, contact us at [email protected] or submit an inquiry via our contact page. We evaluate and fulfill valid requests within statutory deadlines.

10. Data Protection, Integrity & Retention

We maintain administrative, technical, and physical security measures designed to safeguard personal data against unauthorized access, destruction, loss, alteration, and misuse.

We retain personal information only for the duration necessary to satisfy the commercial purposes outlined in this policy, deliver contracted project deliverables, maintain corporate accounting records, and satisfy federal, state, and local legal mandates.

11. Governing Law & Dispute Jurisdiction

This Privacy Policy, our public web interfaces, and any disputes arising out of your use of omnisearchlabs.com are governed by and construed in accordance with the laws of the State of Rhode Island, without regard to conflict of law principles. Any legal action or proceeding related to this policy shall be instituted exclusively in the state or federal courts situated in Providence County, Rhode Island.

12. Contact Information

For questions, requests, or privacy compliance communications, contact Omni Search Labs directly: